Human Resources

Level 5 QQI Award


This is a Full-time One Year course


People management skills, confidence when working with IT and a sound knowledge of employment law are essential to thrive in a Human Resources department. Students will learn to operate payroll software, resolve conflict and advise employees on industrial relations issues. This course will create diverse employment opportunities for graduates interested in directly entering the workplace. It will also give those interested in progression a solid springboard from which to advance to Third Level education.

Entry Requirements

One of the following:

  • Leaving Certificate - You must have achieved five passes or five O6/H7's or a combination of five O6/H7's or its equivalent
  • Leaving Certificate Applied with a Merit Profile
  • A Full Level 4 QQI Award
  • Mature Applicants (aged 21 or over) - appropriate experience will be considered

Course Modules

  • Human Resources
  • Information and Administration
  • Word Processing
  • Text Production
  • Legal Practices and Procedures
  • Communications
  • Payroll
  • Work Experience
  • Spreadsheets
  • Audio Transcription
  • Digital Presentation Skills
Module Information

Module Information

Human Resources

Award: Office Administration 5M1997

Course Content (Module Names and Codes)

Human Resources 5N3586

The purpose of this award is to equip the learner with the knowledge, skill and competence to understand the role and function of Human Resources within an organisation and their application in the workplace.

Assessment: Examination - Theory (50%), Assignment (30%), Skills Demonstration (20%).

Information and Administration 5N1386

Gain the relevant expertise and skill to work in an administrative capacity in medical, legal or business organisations.  Recognise the features of a range of organisations including the functions and roles of their internal departments.  Learn how information is processed within organisations and the various systems and procedures used.  

Assessment: Assignment (30%) Skills Demonstration (30%) Examination (40%).


Spreadsheet Methods  5N1977

Produce a spreadsheet that meets a simple design specification and is fit for purpose. Learn a range of spreadsheet features such as data and cell formatting techniques, conditional IF statements, financial, date and time functions. Generate a variety of types of graphs from spreadsheet data. Automate routine multi-step tasks through the creation, execution and management of simple macros.

Assessment: Project (50%), Examination - Practical (50%).


Text Production 5N1422

Develop the skill and ability to produce a range of business documents i.e. letters, reports, agendas, memos, itineraries etc. formatted to a professional standard. Achieve, with consistent practice a minimum of 35 words per minute keyboard typing speed.

Assessment: Examination - Practical (80%), Skills Demonstration (20%).  Please note: If a student is not successful in the Skills Demonstration, they cannot achieve certification in this QQI component.  To be successful, a student must have a typing speed of 35wpm and 97% accuracy in the skills demonstration.


Word Processing 5N1358

Use a word processing application to learn or improve your skills while laying out a range of business/college/home documents. It includes Document set-up, Formatting text, Proof reading, Mail merge, Tables, File management, Graphics and presentation skills.

Assessment: Assignment (20%), Examination - Practical (80%).


Payroll Manual and Computerised 5N1546

Students will acquire the skills and the competence to enable them operate and maintain accurate payroll records using manual and computerised systems, for an organisation, working under general direction and supervision.

Assessment: Assignment (60%), Examination - Practical (40%).


Communications 5N0690

Communications is a survival toolkit that underpins almost everything we do. If you get the basic skills right at this stage, you can build on them as you progress to further study or employment. As a hands-on, practical subject, you will be afforded the opportunity to learn and practice the conventions of oral and written communication. You will undertake tasks that will prepare you for third level or workplace projects.

Assessment: Portfolio/Collection of Work (50%), Skills Demonstration (50%).


Legal Practice and Procedures 5N1394

Learners gain knowledge on the sources and administration of law including the courts. Areas of study include the Constitution, Tort, EU law and its impact on Irish Law. Learners explore the impact of the law on their personal and vocational lives. Learners acquire an understanding of the legal terminology.

Assessment: Assignment (60%), Examination - Theory (40%).


Digital Presentation 5N15767

This programme aims to equip the learner with the knowledge, skill and competence to plan, prepare and deliver a digital presentation and to gather and present information using modern presentation techniques.

Assessment: Project (50%) Portfolio/Collection of Work (30%) Assignment (20%).


Work Experience 5N1356

Prepare for a work placement under supervision for a limited time. This comprises of a skills audit, achievement audit, rights and responsibilities, vocational area study, an evaluation of work placement and future career options. A Work Placement of 10 working days or 60 hours must be arranged.

Assessment: Portfolio/Collection of Work (60%), Skills Demonstration (40%).


Audio Transcription 5N1549

The purpose of this award is to equip the learner with the knowledge, skill and competence to perform audio transcription tasks, using a range of input devices, to produce mailable standard documents.

Assessment: Assignment (25%), Examination - Practical (75%).


  • Level 5 QQI Award Office Administration 5M1997

Work Experience

Students will be required to undertake a period work placement in an organisation connected to their vocational area during the academic year.  Students are required to source their own work placement but will be assisted in this by the work experience teacher.  The work placement is usually for a period of 10 days or a minimum of 60 hours.  Students usually find the work experience element of the course to be invaluable and should bear in mind that a successful work placement can sometimes lead to further opportunities.

Additional Information


This course is supported by FIT (Fast Track into IT), which offers students the opportunity to acquire essential skills to gain employment. Students are given training in job interview techniques and CV preparation.


Assessment techniques will be used to assess the knowledge and skills that students will have achieved on successful completion of modules:

  • Student Record
  • Portfolio/Collection of Work
  • Assignments
  • Examination - Written or Portfolio
  • Project

Progression Opportunities

DFEi: Graduates may progress to the QQI Level 6 Advanced Certificate in Office Administration and Management or the QQI Level 6 Advanced Certificate in Human Resource Management at DFEi.

Elsewhere: Graduates are eligible to apply through the CAO and/or the Higher Education Links Scheme to a range of higher certificate and degree programmes, at Universities, Institutes of Technology and Technological Universities. Places are not guaranteed and are subject to students meeting certain criteria.  It is the students' responsibility to consult with the individual third level college websites for more information.  Information is also available at

Progression Examples

BA Arts (UCD)

BA Humanities (UCD)

BSc Social Sciences (UCD)

BSc Psychology (UCD)

University College Dublin

Bachelor of Arts (NUI)

National University of Ireland Maynooth

BA in Human Resource Management (NCI)

National College of Ireland

Career Paths

Graduates with a HR qualification are in demand by Irish employers. Graduates will be qualified for employment in HR departments within private sector and public sector organisations, large and small. Opportunities also exist for graduates to work in recruitment organisations.

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Course Coordinator

Gemma Cox

Gemma Cox

Thank You

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