Office Administration (with Legal and Medical Studies)

Level 5 QQI Award

Duration

One Year

Overview

This course will equip learners with a high standard of administrative, business, legal, medical and essential IT skills for the modern office. Learners also gain a range of transversal skills such as organisational and communication skills, which are highly sought after by today’s employers. Learners are introduced to the world of legal and medical practice. Legal studies enables learners to get an overview of legal principles and procedures. Medical Terminology provides learners with the theoretical knowledge and practical skills required to pursue an administrative career in healthcare or related fields.

The course is aimed at:

  • School Leavers
  • Those who have been in the workforce before, but now need to update and develop new skills
  • Those who wish to acquire IT skills for the first time
  • Those who wish to defer a college place in order to improve their IT skills

On completion of the Level 5 course, learners have the option to progress to the Level 6 course in Administration at DFEi, where learners will acquire advanced IT skills and the knowledge and capacity to work at supervisory level.

Entry Requirements

One of the following:

  • Leaving Certificate Established/ LCVP
  • Leaving Certificate Applied
  • Relevant Level 4 QQI Award
  • Mature applicants are welcome

Course Modules

  • Information and Administration
  • Word Processing
  • Text Production
  • Payroll Manual and Computerised
  • Bookkeeping Manual and Computerised
  • Audio Transcription
  • Legal Practice and Procedures
  • Medical Terminology
  • Communications
  • Work Experience
  • Digital Presentation Skills
Module Information

Module Information

Office Administration (with Legal and Medical studies) Award 5M1997

 

AUDIO TRANSCRIPTION 5N1549

Learn to operate an audio transcription apparatus competently and transcribe accurately documents of a business, medical, legal and/or general nature from recorded speech. Develop the knowledge and understanding of business terminology to a professional standard.

Assessment: Assignment and Examination

 

Bookkeeping Manual and Computerised 5N1354

Students will acquire the skills and competence to produce and maintain accurate bookkeeping records for a range of organisations, using manual and computerised systems. On completion of this course students will be able record business transactions, post to the ledgers and produce a trial balance using both a manual and a computerised accounts package.

Assessment: One assignment and exam.

 

Payroll Manual and Computerised 5N1546

Students will acquire the skills and the competence to enable them operate and maintain accurate payroll records using manual and computerised systems, for an organisation, working under general direction and supervision.

Assessments: Two assignments – (60%) and an exam (40%)

 

Communications 5N0690

Communications is a survival toolkit that underpins almost everything we do. If you get the basic skills right at this stage, you can build on them as you progress to further study or employment. As a hands-on, practical subject, you will be afforded the opportunity to learn and practice the conventions of oral and written communication. You will undertake tasks that will prepare you for third level or workplace projects.

Assessments: Collection of Work and Skills Demonstrations

 

Legal Practice and Procedures 5N1394

Learners gain knowledge on the sources and administration of law including the courts. Areas of study include the Constitution, Tort, EU law and its impact on Irish Law. Learners explore the impact of the law on their personal and vocational lives. Learners acquire an understanding of the legal terminology.

Assessment – two assignments – (60%) and an exam (40%)

 

Medical Terminology 5N2428

This module is ideal for anyone interested in working in a medical or administrative environment. Content covered includes a wide variety of medical terms which enables the learner to understand and use the medical language competently. Other topics include devising reports, dictation, interpersonal skills and health legislation.

Assessment: Assignments 40% Skills demonstrations 60%

 

TEXT PRODUCTION 5N1422

Develop the skill and ability to produce a range of business documents i.e. letters, reports, agendas, memos, itineraries etc. formatted to a professional standard. Achieve, with consistent practice a minimum of 35 words per minute keyboard typing speed.

Assessment: Skills Demonstration and Examination

 

Word Processing5N1358

Use a word processing application to learn or improve your skills while laying out a range of business/college/home documents. It includes Document set-up, Formatting text, Proof reading, Mail merge, Tables, File management, Graphics and presentation skills.

Assessments: Assignment and 2 Exams.

 

Work Experience 5N1356

Prepare for a work placement under supervision for a limited time. This comprises of a skills audit, achievement audit, rights and responsibilities, vocational area study, an evaluation of work placement and future career options. A Work Placement of 10 working days or 60 hours must be arranged.

Assessments: Collection of Work and a Skills Demonstration

 

Information and Administration 5N1386

Gain the relevant expertise and skill to work in an administrative capacity in medical, legal or business organisations.  Recognise the features of a range of organisations including the functions and roles of their internal departments.  Learn how information is processed within organisations and the various systems and procedures used.  

Assessment: Assignment (30%) Skills Demonstration (30%) Examination (40%)

 

Microsoft Office Specialist

Successful candidates for the Microsoft Excel 2016 will know and demonstrate the correct application of the principle features of Excel 2016. Candidates will create and edit a workbook with multiple sheets, and use a graphic element to represent data visually. Workbook examples include professional-looking budgets, financial statements, team performance charts, sales invoices, and data-entry logs


Digital Presentation 5N15767
This programme aims to equip the learner with the knowledge, skill and competence to plan, prepare and deliver a digital presentation and to gather and present information using modern presentation techniques.
Assessment: Project (50%) Portfolio/Collection of Work (30%) Assignment (20%)

Certification

  • Level 5 QQI Award Office Administration (5M1997)
  • Microsoft Office Specialist

Special Features

Why Study Office Administration

To Create Opportunities:

This qualification equips students witha a range of skills desirable within any workplace. DFEi has seen graduates secure employment in hospitals, medical practices, accoutns and payroll departments, within the publice service and the private sector

For Confidence Building:

Our hands-on approach will develop the students interpersonal skills so that students can feel confident in any dealings with colleagues and management

To Prepare for the Modent Workplace:

Students will master up-to-date computer packages, computerised accounts, payroll software and audio transcription

To Optimise Communication Skills:

Administrators need to draft reports and other formal communications, and to deal with customers and clients. This course will help students to optimise communication skills in order to present their best self

For Dealing with the Customer:

Students will develop customer service skills and will learn to deliver a service that exceeds customer expectations and maximise workplace success

To Get That Job:

Having gained all the skills that are needed, students will need to find a position in which to put them to work. This course will show the students how to develop a CV and build on inerview skills so that the students can compete successfully with other candidates.

Additional Information

This course is delivered through a blended learning approach which is a combination of classroom and online learning.

Progression Opportunities

DFEi: Graduates may progress to the QQI Level 6 Advanced Certificate in Administration at DFEi.
Elsewhere: Graduates are eligible to apply through the CAO and/or the Higher Education Links Scheme to a range of higher certificate and degree programmes, at both Universities and Institutes of Technology.

Progression Examples

BA Arts (DN520)

BA Humanities (DN530)

BSc Social Sciences (DN700)

BSc Psychology (DN720)

University College Dublin

Bachelor of Arts (MH101)

National University of Ireland Maynooth

BA in Human Resource Management (NC005)

National College of Ireland

BSc in Human Resource Management (DT398)

Dublin Institute of Technology

Career Paths

Graduates may seek employment in administration, customer Service, payroll/accounts, secretarial, frontline management, and receptionist roles. These position are available in solicitor’s offices, medical practices/hospitals, financial service industry, education, tourism, call centres, insurance/banks, local authorities, offices in both the private and public sectors.

Thank You

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Accreditations

Petra Cuperus

2016 graduate. Now employed as administrator in a medical practice.
"I wanted to return to work as my children are now grown up.  I needed to go back and learn skills and I know that I have them now.  The course gave me a lot of confidence.…

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Petra Cuperus

2016 graduate. Now employed as administrator in a medical practice.
"I wanted to return to work as my children are now grown up.  I needed to go back and learn skills and I know that I have them now.  The course gave me a lot of confidence. I have excellent computer skills now and I know I am well able to do things. I am currently working in administration in a busy medical practice."

Department Head

Carmel Gillen

Carmel Gillen

Thank You

we will be in touch shortly